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Arabic Mexico Retreat 13-12-2024 (Coming Soon!)
Mexico
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Price
7 days
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coming soon !
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Tour Plan
Frequently Asked Questions
Can I bring my children?
It depends on the destination and the type of planned trip. Some trips allow children aged 7 and above, provided they are supervised by parents during the journey. Other trips may not be suitable for children under 14.
Is smoking permitted at the retreat?
Smoking is not allowed during any group activities or at any medium of transportation. Smoking is not allowed in a group setup.
From which city do we travel?
You can travel with us from anywhere in the world. Each participant travels from their city, and we meet at the airport of the country where we will start the journey.
Are transportation services provided?
Yes, all transportation is provided during the retreat, including transportation from the airport to the hotel and vice versa on the first and last days. All transportation to internal trip locations during the retreat is also included.
Can you assist with visa arrangements?
Regarding visas, it is the responsibility of each participant to ensure they have the necessary visa before traveling and complete all visa-related procedures on their own. We can provide hotel reservation documents or information, but we do not have a visa issuance department.
Do you provide travel health insurance?
Travel health insurance is mandatory when traveling with us. You can use your existing health insurance, if available, or we can arrange it for you through our approved insurance company for an additional cost of $25. You can obtain insurance through our website.
I prefer not to be photographed. Can you respect participants' privacy?
We respect everyone’s decisions and privacy. In all our trips, we individually confirm participants’ preferences regarding photography. If you choose not to be photographed, rest assured that no pictures or videos will be taken of you.
Can I arrive before or stay after the trip at the same hotel?
Yes, you can. Our team will ensure the availability of rooms and determine the additional cost for you.
How does the installment system work?
Split your retreat fees into 4 interest-free payments using our flexible installments plans directly with soul Star without the involvement of any financial institution
What is the refund policy?
- A deduction of 15% of the total trip cost will be made, and the remaining amount will be refunded if the booking is cancelled one month or more before the date of the trip.
- A deduction of 50% of the total trip cost will be made, and the remaining amount will be refunded as a credit for future use on upcoming trips if the booking is cancelled between two weeks and less than a month before the date of the trip.
- There will be no refund in any form if the cancellation occurs within 13 days of the trip date.
- Any other person can travel in your place provided that we are informed one week before the start date of the trip.
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