English 
Arabic You can travel with us from anywhere in the world. Each participant travels from their city, and we meet at the airport of the country where we will start the journey.
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About your next trip
Reservations
Traveling with Soul Star is a completely different experience from ordinary travel. Soul Star is not a typical tourism company; with us, you embark on a journey to explore your inner self first and then discover the beauty of the destinations we visit. Our main goal is to enrich the soul, body, and mind, allowing participants to enjoy the beauty and charm of the place.
Our trips combine health and wellness practices with movement, enjoyment, and discovery in beautiful and exciting domestic journeys. We also offer group sessions and activities, including interactive workshops that help participants delve into self-awareness and form meaningful friendships.
On the other hand, our carefully selected trips ensure the highest levels of organization and arrangement. Our trips are characterized by ease and simplicity, as we fully organize and arrange the program, including hotel reservations, transportation, domestic trips, meals, activities, and more. We guarantee the quality of these services so that participants can fully enjoy and immerse themselves in the travel experience.
Each group is accompanied by a specialized Soul Star team throughout the journey to ensure a unique and comfortable travel experience.
Since our participants come from all over the Arab world and the globe, it is challenging to include airfares in the prices. However, we have a department for booking air tickets, and you can contact us for assistance in booking the ticket or purchase it on your own
Yes, all transportation is provided during the trip, including transportation from the airport to the hotel and vice versa on the first and last days. All transportation to internal trip locations during the journey is also included.
Yes, we are an Arab company, and our trips are open to residents of the Arab world and around the world. Most of our participants come from Saudi Arabia, Kuwait, Bahrain, Qatar, the UAE, Egypt, Oman, Jordan, and Arab expatriates worldwide. While our company is registered in the UAE, our trips are open to everyone from any country and city.
We are a company specializing in wellness tourism, harmony trips, soul enrichment, and adventure. Our company is registered in the United Arab Emirates in Dubai, and our team works remotely (online) to reach as many participants worldwide as possible. Our trips are open to everyone from any country and city.
It depends on the destination and the type of planned trip. Some trips allow children aged 7 and above, provided they are supervised by parents during the journey. Other trips may not be suitable for children under 14.
Regarding visas, it is the responsibility of each participant to ensure they have the necessary visa before traveling and complete all visa-related procedures on their own. We can provide hotel reservation documents or information, but we do not have a visa issuance department.
Travel health insurance is mandatory when traveling with us. You can use your existing health insurance, if available, or we can arrange it for you through our approved insurance company for an additional cost of $25. You can obtain insurance through our website.
We do not offer individual trip organization services, but we can arrange private group trips for friends and families to our specialized destinations (Sri Lanka, Thailand, Zanzibar (Tanzania), Bali (Indonesia), the Philippines, Japan, Italy, Georgia, Turkey, Andalusia (Spain), Dahab (Egypt), Jordan). Group trips include complete health and wellness programs for groups of 8 people and more. Contact us via WhatsApp for details.
Yes, we have a department specialized in corporate trips. Please contact us via WhatsApp or email so that the responsible person for corporate affairs can communicate with you: [email protected]
Most internal trips are included, but depending on the nature of the activity, some participants may choose not to participate in certain internal trips. Therefore, we have separated some trips and did not include them in the package price to maintain flexible pricing for participants and give them the freedom to choose.
Transportation from the airport to the hotel and vice versa is included on the first and last days of the trip. Transportation during the journey is fully covered. However, for arrivals or departures on days other than the first or last day of the trip, transportation to and from the airport will incur an additional cost. If you prefer us to arrange additional transportation, we can secure it for you at an extra cost.
We respect everyone’s decisions and privacy. In all our trips, we individually confirm participants’ preferences regarding photography. If you choose not to be photographed, rest assured that no pictures or videos will be taken of you.
Yoga and meditation are integral parts of our trips, and the sessions are designed to be suitable for all levels. We invite you to experience yoga sessions with us; it’s a new and different taste.
Soul Star strives to meet everyone’s dietary needs. Vegan and gluten-free, and lactose-free alternatives are provided in every meal for those who request them. If there are other dietary restrictions you want us to be aware of, feel free to email us before the trip.
It is very common for participants to attend our trips without knowing anyone else. Usually, they have a desire to make new friends (one of the most mentioned goals by participants in the past). Participants form lifelong friendships during our trips, and sometimes the entire group stays in touch. However, there is always a sense of communal magic that brings participants together throughout the experience, especially those who were strangers before.
We welcome anyone who is conscious (regardless of race, color, or gender) on their journey of self-discovery and evolution.
Each trip has different requirements. We will send you the details as soon as you book your trip with us.
Yes, you can. Our team will ensure the availability of rooms and determine the additional cost for you.
Registration and Payment
You can register directly through our website, where you can complete the payment process, choose the trip and package that suits you, and pay using your credit card on our website or via bank transfer to our Dubai bank account. If you have any inquiries, you can contact us on WhatsApp, and the Soul Star team will respond directly to all your queries.
You can simply browse our pages on social media channels and listen to the opinions of hundreds of people who have traveled with us. You can also watch the complete trips and activities, get to know our team and organizers, and we can provide you with company registration details for your comfort and assurance.
Split your retreat fees into 4 interest-free payments using our flexible installments plans directly with soul Star without the involvement of any financial institution
Yes, definitely. We can assist you. Please contact us on WhatsApp at this number for flight ticket reservations: +966115201616.
Refund Policy:
– A deduction of 15% of the total trip cost will be made, and the remaining amount will be refunded if the booking is cancelled one month or more before the date of the trip.
– A deduction of 50% of the total trip cost will be made, and the remaining amount will be refunded as a credit for future use on upcoming trips if the booking is cancelled between two weeks and less than a month before the date of the trip.
– There will be no refund in any form if the cancellation occurs within 13 days of the trip date.
– Any other person can travel in your place provided that we are informed one week before the start date of the trip.
**If the amount paid is less than the total trip cost, the cancellation percentage will be deducted from the total trip cost in its entirety, not from the amount paid.
Your first option is to pay using your credit card on our website or via a bank transfer to the company’s account in the United Arab Emirates.
Mashreq Bank
Currency: AED
Account holder: Soul Star Retreats FZCO
Account number: 019101113756
IBAN: AE220330000019101113756
SWIFT: BOMLAEAD
Routing: 203-320-101
Company Address: 801-806, 8th Floor
Clover Bay Tower, Dubai, UAE
Please ensure that the full amount is sent without any bank charges deducted, and bear all transfer fees. After completing the process, please send a copy of the deposit slip.
Certainly, the prices of our trips vary depending on the destination and room type. Contact us on WhatsApp and let us know which trip you would like to join so that we can send you the prices.
Retreat Etiquettes
Individual smoking is permitted; however, smoking is not allowed during any group activities or in any mode of transportation. Smoking in groups is also prohibited.
You can use your phone outside of group sessions. Participants are encouraged not to use social media or mobile phones during group activities.
At Soul Star, we respect everyone’s time. Therefore, we request all participants to adhere to the specified timetable for all activities.
Since you are on a journey for healing and well-being, it is advisable not to consume alcohol. Participation in any activity, excursion, or session under the influence of alcohol is not allowed. The allowed quantity of alcohol is limited to one glass per day within the group setting.
We strictly prohibit the use of any type of recreational drugs. Any participant found using drugs will be immediately removed from the trip, with no refund for the participation fee.
